Operations is dealing with the everyday tasks of your business. Purchasing, Inventory, Service, Delivery and Quality Control. These aspects of your practice are crucial to operating a efficient business.

To operate efficiently you must be able to purchase supplies you need at the best price, the assurance of quality service, quality delivery of your product, employees with the right skills and a clean organized work environment.

Operations Frustrations

• I'm not sure a job can be done on time.
• I don't know how much inventory to carry.
• My people waist to much time.
• I'm not sure I'm estimating/pricing profitably.
• My suppliers are always late.
• I need to increase my capacity.
• My paperwork is always getting lost.
• I can't find anything in my files.
• My customers complain about my service.
• I have trouble scheduling work.
• The office is a mess. I can't keep it clean.
• I need new equipment.

Operations Systems

• Monitor employees work to eliminate errors.
• Schedule work to assure timely completion.
• Identify and track high turnover and profitable inventory.
• Record new, pre-sold and sold inventory.
• Utilize costing formulas to determine your pricing structure.
• Write down the procedures of your office so it can be taught to others.
• Monitor your suppliers to identify potential delays so you can schedule work accordingly.
• Control current costs and accurately forecast future costs.
• Calculate and evaluate your operational costs.
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